Delivery & Shipping

Delivery Time= Processing Time + Shipping Time

All KOKOGEM items are made-to-order. For every piece in our collection, the estimated processing time is listed on the product page. Add the processing time to the shipping time for an estimate as to when you will receive your order.

Processing Time

Processing time differs from product to product. Some popular styles can be shipped out within 2-3 Weeks, while engraved or custom orders may take 3-4 weeks.

you will receive a shipping notification to your email address notifying you of your tracking details and projected delivery date.

RUSH ORDER available.rush order normally needs 7-10 business days to finish:

Shipping To Worldwide

We are pleased to offer FREE Standard shipping to the USA. For faster shipping service, you can select from our Express Shipping options.

*Delivery to the US usually takes 3-5 days to arrive, and international delivery usually takes 5-7 business days

* Above shipping times are estimates quoted by our courier companies, so KOKOGEM cannot be liable or held

responsible for any delays after dispatch. Delays do happen occasionally due to uncontrollable factors, but please

be assured that KOKOGEM will do our best to limit any inconveniences that may arise. 

Customs and import taxes

 

Buyers are responsible for any customs and import taxes that may apply. we are not responsible for delays due to customs.